Who is responsible for your information
Somersets is operated by Collco Trading Limited.
For privacy questions, customer support or data requests, contact Somersets at contact@somersets.com
Your Information
Privacy Policy
This policy explains how Somersets uses customer information to run the online shop, support orders and improve the website.
Information Somersets collects
Somersets collects the information needed to process orders, arrange delivery, respond to enquiries and manage customer accounts. This may include your name, email address, delivery address, billing details, order details and messages you send to customer support.
Payment card details are handled by trusted checkout and payment partners. Somersets does not store full payment card details.
How your information is used
Your information is used to provide the online shop, process payments, fulfil orders, manage delivery, respond to customer service requests, prevent fraud and meet legal or accounting obligations.
Website analytics are used only where you have accepted analytics cookies. Analytics helps Somersets understand which pages and product journeys are useful.
Who information is shared with
Somersets shares information with service providers where needed to run the shop. This may include ecommerce, payment, delivery or fulfilment partners, email providers, website hosting providers and analytics providers where consent has been given.
Somersets does not sell customer personal information.
Marketing and updates
Marketing emails and offers are sent only where the right permission has been given.
You can unsubscribe from marketing messages using the unsubscribe link in the email or by contacting Somersets.
Your rights
You can contact Somersets to ask about the personal information held about you, to correct information, or to request deletion where applicable.
Some information may need to be kept for legal, accounting, fraud prevention or order support reasons.